If the answer is yes, I’m looking for a Second Line Application Support Technician to provide application support, troubleshoot complex issues, and work closely with first line support and the development team on fixes, improvements, and new releases.

What you’ll do

In this role, you’ll support clients by resolving second line application issues, managing tickets in line with SLAs, and communicating clearly throughout. You’ll also get involved in testing, deployments, RFCs, and supporting ongoing development work as part of an agile, supportive team.

Why you’re the perfect fit

• You’ve worked in a second line support role and enjoy problem-solving
• You’re confident explaining technical issues to non-technical people
• You’re organised, detail-focused, and enjoy seeing work through properly
• You like learning new tech and contributing to a positive team culture

What you’ll bring

• Strong application support and troubleshooting experience
• Excellent customer service and communication skills
• A proactive, team-first attitude
• Any exposure to development tools, APIs, SQL, or Agile environments is a bonus

Location – Fareham - Hybrid working

Salary - £30,000 -£32,000

Contact Lucy to find out more info -02380 017209 -hello@renlo-recruitment.com

If the answer is yes, I'm looking for an Application/Software Support Engineer to provide application support, troubleshoot issues, and work closely with the development team on fixes, improvements, and new releases.

What you'll do
In this role, you'll support clients by resolving application issues, managing tickets in line with SLAs, and communicating clearly throughout. You'll also get involved in testing, deployments, and supporting ongoing development work as part of an agile, supportive team.

Why you're the perfect fit
* You have some software or coding experience , even from personal projects or studying!
* You enjoy problem-solving and learning new technology
* You're confident communicating with both technical and non-technical people
* You're organised, detail-focused, and keen to grow your career in tech

What you'll bring
* Some programming knowledge (C# preferred but not essential)
* A proactive, team-first attitude
* Good communication and customer service skills

Location – Fareham - Hybrid working
Salary - £30,000