What you'll be doing

You'll be the senior technical presence on site, keeping IT running smoothly for end users across both retailer and internal support, while helping shape the team around you.

Day to day, that means:

• Resolving incidents and service requests, working to SLAs and prioritising effectively
• Acting as the escalation point for Level 1 engineers, providing guidance and hands-on support
• Taking a proactive approach to end-user support, not just reactive ticket handling
• Contributing to service improvement initiatives and helping shape how support is delivered
• Supporting the delivery of IT projects in line with customer requirements
• Maintaining a professional, security-conscious approach in everything you do

Why you'll be a great fit

You're an experienced, well-rounded IT professional who knows how to hold your own in a professional environment, earn stakeholder confidence quickly, and bring others up with you.

You'll bring:

• Good Level 2 support experience in a customer-facing environment
• Confidence working autonomously on site with senior visibility
• Strong experience with Microsoft 365 / O365 and Windows environments
• A methodical approach to ticket management, SLAs and prioritisation
• Willingness to learn new bespoke systems 
• Experience with or exposure to Halo ITSM (highly desirable)
• Excellent communication skills and a professional, considered manner with senior stakeholders

Salary: £33,000 - £35,000

• Access to a heavily subsidised car scheme after probation 
• Annual pay rises of up to 4.5%
• Perk and benefits scheme
• Free onsite parking 
• Pool cars available for occasional travel to secondary site

What you'll be doing
- You'll be helping to clear a workload backlog, providing general IT support and technical admin across the team.

Day to day, that means:
- Handling IT support requests and working through a ticket backlog
- General technical administration, including asset management
- Working as part of an established IT team on-site

What you'll need
- Hands-on IT support experience
- Ability to work independently and get through volume efficiently
- Good all-round Microsoft and Windows knowledge

Must be available immediately or at short notice

The details
Rate: £140–£160/day
Duration: 4 weeks
Location: On-site in Portsmouth, parking on site
Hours: Standard office hours (no on-call or weekend work)
Start: ASAP

This role has been deemed Inside IR35.

We're looking for a Senior PHP Developer to join a growing digital team, working across a mix of existing client projects and brand-new, greenfield builds.

This is a role for someone who enjoys getting properly stuck in, contributing ideas, solving real problems, and building solid, well-thought-out solutions alongside a small, collaborative development team. You'll also play a key role in mentoring other members of the dev team, helping less experienced developers grow.

If you're comfortable in modern PHP, confident with AWS, enjoy variety in your work, and like the idea of having a genuine say in what gets built and how, you'll feel at home here.

What you'll be doing

You'll be working closely with a tight-knit dev team to build and support digital products for a range of interesting customers.

Day to day, that includes:

• Developing new features and products using modern PHP and MVC frameworks
• Working on greenfield builds as well as supporting and improving existing client projects
• Building bespoke web APIs to be consumed by frontend applications
• Mentoring other members of the dev team, sharing knowledge and supporting their development
• Triaging helpdesk tickets and supporting clients with issues or requests for work
• Getting involved in in-house hack projects that help shape the future direction of the business
• Collaborating with designers, developers and stakeholders to deliver clean, scalable solutions

Why you'll be a great fit

You're a Senior PHP Developer who enjoys writing clean code, learning new things, and being part of a team that values collaboration over ego.

What you'll bring:

• Strong experience working with modern PHP (PHP 8+)
• Hands-on experience with at least one PHP MVC framework (we use Laminas, but Laravel, Symfony, etc. are all relevant)
• Strong AWS experience
• A solid understanding of object-oriented principles
• Experience building and consuming JSON-based RESTful APIs
• Confident use of Composer and Git
• Experience mentoring or supporting other developers
• A proactive mindset and willingness to get involved across projects

Nice to have, but not essential:

• Experience using Docker
• Full-stack skills (React.js, CSS)
• An interest in SysAdmin / DevOps — Kubernetes and infrastructure work is part of the wider environment

You'll need to be UK-based, as there will be occasional client meetings and hybrid working twice a week in Portsmouth.

What's in it for you

You'll be joining a genuinely supportive, friendly team where ideas are welcomed, and people are trusted to do their job well.

On top of that, you'll get:

• 4.5-day working week (yes, Friday afternoons off)
• Hybrid working
• £1,200 annual conference & training budget
• Top quality equipment
• Christmas period off
• Your birthday off

Salary: £55,000 -£60,000